April 2014 - July 2015

Content is king, and Docs@Work is a content aggregator that provides employees easy and secure mobile access to enterprise documents. This means, employees have one app to access SharePoint, WebDAV, Dropbox, Box etc. files, and businesses can publish documents for employees to have the latest files for offline use. Not only is Docs@Work used to view files, it’s integrated with Polaris Editor and PSPDFKit to enable editing and annotating on-the-go.

I designed Docs@Work for both iOS and Android, and helped bring it to market in 6 months. This app is about hiding the security features, and all about staying out of the users’ way. Integrating with Polaris Editor and PSPDFKit meant that I had to work with the limitations of their software as well as design platform-specific workflows for iOS and Android. I work with product managers to plan each release—I literally have a “What I Want” list of features and bug fixes for each release, based on my priorities and customer feedback. I love working with engineers and QA to execute each feature, and am really satisfied with the consumer-quality of the content app we’ve delivered.


Docs@Work was an extremely bare-bones content app when I inherited it. It did not follow our branding guidelines, and was lacking in features, especially on Android. On iOS, we were using the split-view controller, which was limiting in our ability to provide rich content features.


In the redesign, I convinced the team to move away from the split-view controller, and we implemented the collections view to provide friendly, colorful tiles, and rich interactions to engage the user. The redesign was partly about implementing newly introduced iOS7 interactions (such as swipe), and standardizing fonts and sizes that had become one-off designs over time.


In addition to providing visual design specs to the developers, I also documented all my workflow specifications in our internal wiki. I implemented a process for UX within the agile flow, and used JIRA tickets to hold myself responsible for the design and others responsible for the implementation.


Docs@Work was a great exercise in designing both iOS and Android at once. Android has its own set of challenges as I worked closely with the developer to change the default theme to the light theme, implement a navigation drawer, and ensure that the UI components were adhering to Android standards.


Material Design changes the way users expect to perform an action, so it’s not enough to just update the visual style of the app. We’re also adding features such as the sub-navigation menu to enable users to traverse the folder structure easily.


Overwhelmingly positive feedback from customers, sales, and press regarding UX and usability of the new and improved Docs@Work.